Privacy Policy
Your privacy matters to us at Cloudsequencer
Last Updated: March 15, 2025
Introduction and Scope
Welcome to Cloudsequencer, your trusted partner in self-development and inner peace cultivation. This comprehensive privacy policy explains how we collect, use, protect, and manage your personal information when you visit our website, engage with our learning programs, or participate in our webinars and courses.
At Cloudsequencer, we believe that your personal information deserves the highest level of protection. This policy applies to all services offered through cloudsequencer.sbs, including our online learning platforms, webinar systems, contact forms, and any related digital services we provide to support your journey toward inner peace and personal growth.
Important: By using our services, you acknowledge that you have read, understood, and agree to the terms outlined in this privacy policy. If you do not agree with these terms, please discontinue use of our services immediately.
Information We Collect
We collect various types of information to provide you with personalized learning experiences and maintain the quality of our self-development services. Our data collection practices are designed to enhance your learning journey while respecting your privacy preferences.
Personal Information
- Full name and contact details when you register for programs or webinars
- Email address for communication and course updates
- Phone number for important notifications and support
- Billing information for paid courses and premium content
- Learning preferences and goals to customize your experience
- Progress tracking data to monitor your development journey
Technical Information
- IP address and location data for security and personalization
- Browser type and version for optimal website performance
- Device information to ensure compatibility across platforms
- Usage patterns and navigation behavior for service improvement
- Cookie preferences and tracking consent settings
| Data Type | Purpose | Retention Period |
|---|---|---|
| Account Information | Service delivery and communication | Active account duration + 2 years |
| Learning Progress | Personalized recommendations | Active engagement + 1 year |
| Technical Data | Security and optimization | 6 months from collection |
How We Use Your Information
Your information serves multiple purposes in our mission to provide exceptional self-development experiences. We use your data responsibly and only in ways that directly benefit your learning journey or improve our services.
Primary Uses of Your Data
We primarily use your information to deliver personalized learning experiences, communicate important updates about your courses, provide technical support, and continuously improve our self-development programs based on user feedback and engagement patterns.
Service Delivery
- Creating and managing your personal learning dashboard
- Delivering course materials and webinar access links
- Tracking your progress through various learning modules
- Providing personalized recommendations based on your interests
- Facilitating communication with instructors and fellow learners
Communication and Support
- Sending course updates and important announcements
- Providing technical support and troubleshooting assistance
- Responding to your questions and feedback
- Sharing relevant content and learning opportunities
- Conducting surveys to improve our services
Data Sharing and Third Parties
We maintain strict controls over how your information is shared and never sell your personal data to third parties. Any sharing of information occurs only when necessary to provide our services or when required by law.
Authorized Third-Party Services
We work with carefully selected service providers who help us deliver our learning platform, process payments, and provide customer support. These partners are bound by strict confidentiality agreements and can only use your information for the specific services they provide to us.
- Payment processors for secure transaction handling
- Email service providers for course communications
- Cloud storage providers for secure data backup
- Analytics services for website performance monitoring
- Customer support platforms for efficient assistance
Your Control Over Data Sharing
You have complete control over most data sharing preferences. You can opt out of marketing communications, choose not to participate in surveys, and request that we limit data sharing for analytical purposes. Contact us at any time to adjust your preferences.
Your Privacy Rights
We respect your fundamental rights regarding your personal information and provide multiple ways for you to exercise control over your data. These rights are designed to give you transparency and control over how your information is used.
Access Your Data
Request a complete copy of all personal information we have about you, including how it's being used and who it's been shared with.
Correct Information
Update or correct any inaccurate personal information in your account profile or learning records at any time.
Delete Your Data
Request deletion of your personal information, subject to certain legal and contractual obligations we may have.
Limit Processing
Restrict how we use your information for specific purposes while maintaining essential service functionality.
Data Portability
Receive your data in a portable format that can be transferred to other service providers if you choose.
Withdraw Consent
Withdraw your consent for data processing activities that require your explicit permission.
How to Exercise Your Rights
To exercise any of these rights, simply contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days and guide you through the process. Some requests may require identity verification to protect your privacy and security.
Data Security and Protection
Protecting your personal information is our highest priority. We employ multiple layers of security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Technical Security Measures
- SSL encryption for all data transmission between your device and our servers
- Regular security audits and vulnerability assessments
- Multi-factor authentication for administrative access
- Automated backup systems with encryption at rest
- Network monitoring and intrusion detection systems
- Regular software updates and security patches
Administrative Security Measures
- Strict access controls limiting who can view your information
- Regular security training for all staff members
- Confidentiality agreements with all employees and contractors
- Incident response procedures for potential security breaches
- Regular review and updates of security policies
Your Role in Data Security
While we implement robust security measures, you also play an important role in protecting your information. Use strong passwords, keep your login credentials confidential, log out of your account when using shared devices, and report any suspicious activity immediately.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze how you interact with our website. These technologies help us provide personalized content and improve our services.
Types of Cookies We Use
- Essential cookies required for basic website functionality
- Performance cookies to analyze website usage and optimize performance
- Functionality cookies to remember your preferences and settings
- Targeting cookies to deliver relevant content and advertisements
Managing Cookie Preferences
You can control cookie settings through your browser preferences or our cookie consent manager. While you can disable non-essential cookies, please note that this may affect certain website features and your overall user experience.
International Data Transfers
As a global learning platform, we may transfer your personal information to countries outside of India for processing and storage. We ensure that all international transfers are protected by appropriate safeguards and comply with applicable data protection laws.
Transfer Safeguards
- Standard contractual clauses approved by data protection authorities
- Adequacy decisions recognizing equivalent privacy protection
- Binding corporate rules for transfers within our organization
- Explicit consent for specific transfer purposes when required
Data Retention and Deletion
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and fulfill the purposes outlined in this policy. Our retention periods are based on the type of information and how it's used.
Retention Guidelines
- Active account data: Retained while your account remains active plus two years
- Learning progress records: Retained for one year after course completion
- Communication records: Retained for three years for quality assurance
- Financial records: Retained for seven years to comply with tax requirements
- Technical logs: Retained for six months for security monitoring
Automated Deletion Process
We've implemented automated systems that regularly review and delete data that has exceeded its retention period. You'll receive notifications before any significant data deletion occurs, giving you the opportunity to download or transfer your information if needed.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email and prominently display the updated policy on our website.
How We Communicate Changes
- Email notifications for material changes affecting your rights
- Website banners highlighting important updates
- In-app notifications for significant policy modifications
- Clear version history showing what has changed
Contact Us About Privacy
If you have any questions about this privacy policy, need help exercising your privacy rights, or want to report a privacy concern, please don't hesitate to contact us.
Email: [email protected]
Phone: +91 90309 00444
Address: Azad Petrol Pump Rd, Sanjay Palace, Sanjay Place, Civil Lines, Agra, Uttar Pradesh 282002, India
We're committed to responding to your privacy inquiries within 48 hours and resolving any concerns promptly and professionally.